Customer Privacy Notice

Customer Privacy Notice

Sewmile
Effective Date: 08 October 2024

1. Introduction

Sewmile ("we", "us", "our") is committed to protecting and respecting your privacy. This Privacy Notice explains how we collect, use, disclose, and safeguard your information when you visit our website or make use of our services, in accordance with the UK GDPR.

2. Data We Collect

We may collect and process the following types of personal data:

  • Identity Data: Name, title, date of birth, and gender.
  • Contact Data: Email address, phone number, postal address.
  • Financial Data: Payment card details (if applicable).
  • Transaction Data: Details about payments to and from you and other details of products and services you have purchased from us.
  • Technical Data: IP address, browser type, operating system, and other technology on the devices you use to access this website.

3. How We Collect Data

We collect personal information in the following ways:

  • When you provide it directly to us (e.g., when making a purchase or signing up for an account).
  • Through automated technologies as you interact with our website (cookies, usage logs, etc.).

4. How We Use Your Data

We use your data for the following purposes:

  • To process and deliver your orders.
  • To manage your account and provide customer support.
  • To comply with legal obligations (such as record-keeping for tax purposes).
  • To provide marketing communications where you have consented to receive such communications.

5. Legal Bases for Processing

We will only use your personal data when the law allows us to. The most common legal bases are:

  • Performance of a contract: Where processing your data is necessary for the performance of a contract.
  • Consent: Where you have given explicit consent to process your personal data.
  • Legal obligation: Where processing your data is necessary for compliance with a legal obligation.
  • Legitimate interests: Where it is in our legitimate business interest to do so.

6. Sharing Your Data

We may share your data with trusted third parties such as payment processors, delivery companies, and IT service providers. We will ensure that any third parties with whom we share your data are GDPR compliant.

7. Data Retention

We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

8. International Transfers

Where we transfer your data outside of the UK, we will ensure that it is protected to a level equivalent to that required under UK GDPR through appropriate safeguards, such as the use of standard contractual clauses.

9. Your Data Protection Rights

You have the following rights concerning your personal data:

  • Right to access: You can request copies of your personal data.
  • Right to rectification: You can request that we correct any inaccurate data.
  • Right to erasure: You can request that we delete your data under certain conditions.
  • Right to object: You can object to our processing of your personal data.
  • Right to data portability: You can request that we transfer the data we have collected to another organisation, or directly to you, under certain conditions.

10. Changes to This Privacy Notice

We may update this Privacy Notice from time to time. Any changes will be posted on this page, and where appropriate, notified to you by email.

11. Contact Us

If you have any questions about this Privacy Notice or how we handle your personal data, please contact us at:

TRADING NAME : Sewmile

Email : info@sewmile.com

BUSINESS ADDRESS : 12, Daewangpangyo-ro 645beon-gil, Bundang-gu, 9th floor, Seongnam-si, KR-41, 13487, KR.

BUSINESS PHONE NUMBER : +827045818123